How to certify your Sigfox modem
This section defines the process to turn the solution of Sigfox partner into a Sigfox VerifiedTM module or a Sigfox VerifiedTM reference design.
For each of these solutions the Sigfox certification process is split into 4 phases:
- program signature
- post certification
The qualification phase consists in supporting the partner in defining the solution and providing technical guidance on certification requirements. Sigfox SA Sales and Pre-sales teams are the first point of contact for Sigfox Verified certifications. A package of documentation including test specifications, test plan and requirements can be delivered at the resources.sigfox.com link to understand and start the Sigfox VerifiedTM certification program.
This phase also includes the paperwork signature between partner and Sigfox Corp (NDA, EPA, CPA, DLA and LDA) that needs to be completed prior to the start of any Sigfox VerifiedTM certification program.
Program Signature Phase
The second phase is the program signature. The Sigfox Pre-sales team provides a pre-filled application form that confirms the Sigfox VerifiedTM program and the elected RCs. The Partner signs the form and sends it back to email@example.com
Once signed, certification team will provide 5 credentials (Id, PAC, Key). Partner should go to Buy.sigfox.com and purchase 10 tokens which will be provided by the country SO. If the SO is not on Buy, partner will contact directly the SO to purchase connectivity. This provision of tokens allows the partner to experiment with the solution on the Sigfox cloud before selecting a candidate board.
To trigger the certification process, the partner is requested by automatic e-mail to access the Service Desk: support.sigfox.com to log the certification request. A certification ticket is created on the support.sigfox.com portal where partner can view and follow his certification request. A time slot of certification will be scheduled with the partner for candidate device submission with Sigfox SA.
It is time now for the partner to design his Sigfox VerifiedTM module or Sigfox VerifiedTM reference design.
Sigfox will deliver Security Guidelines for its firmware. The partner has to sign an Engagement Letter to ensure its firmware respects the Security Guidelines described in the document.
This requires a spectrum analyzer and a signal generator to execute RF tests. Partner will design the modem, develop the modulation library and execute RF tests to ensure that the solution will pass the Sigfox RF requirements in conducted mode. Last, he will integrate the Sigfox protocol Library.
This takes the partner in to the certification phase. Conducted tests are performed by Sigfox SA certification team.
The Partner books a slot with Sigfox SA and ship the candidate board.
Relevant test modes must be programmed to perform required testing. Pre-requisites are described in the documentation package mentioned above in the first step
Upon report issuance, the solution is granted a Modem certificate (M). This, of course, is possible, assuming no failure is found.
The final phase of the Sigfox certification process is referred to as post certification. It allows the partner to access the Sigfox ecosystem via the Sigfox Partner Network and to publish or update company and solution information visible on the web. Please note that the Partner Network is also accessible at the early stages of the certification process as soon as application form has been signed in order to foster ecosystem visibility on incoming new solutions.
Any question on Sigfox VerifiedTMCertifications ?
Before certification starts the main contact are the Sigfox Sales and Pre-sales teams.
For any technical questions regarding the certification process, please contact the Service Desk at support.sigfox.com