Helpful

Device managementDevice

Suspend & Resume

Sigfox backend users can Suspend and Resume the communication of a device.

Definition

Using the Suspend feature does not suspend the billing period or extend the token's validity length. Suspend only prevents messages to be delivered on the backend.
Billing and the lifespan of the device's token will continue to run as normal.

  • Suspend: to prevent a device’s messages from being delivered on the Backend. This function does not suspend the subscription, but messages cannot be received anymore. This will impact callbacks & APIs.

  • Resume: to resume message delivery for a device in suspended status. The device’s messages begin to be delivered again and can be pushed through callbacks or pulled through APIs.

How to use these functions 

The Suspend or Resume button can be found in the top-right corner of the information page of any device.
You will only be able to see one of these buttons at a time, depending on the current status of the device.




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