Event type
At the group, device type, or device level, you can configure alerts that are triggered upon event occurrence.
Creation procedure
- Go to the desired Group, Device type or Device page.
- In the left column click on "Event configuration".
- Click on the "New" button in the top right corner.
- Choose your connector (Custom callback or UnaConnect)
- Choose the event type you want to configure in the "Event type" drop-down menu.
Name | Description | Triggered by | Available variables |
|---|---|---|---|
A minor gap in the sequence number is observed. | Sigfox Cloud | time, severity, sourceId, sourceType, eventType, deviceTypeId, groupId, deviceLastSeqnumber, deviceMessageSeqnumber, deviceInfo, deviceMessageTime | |
A device's token has reached its communication end date and/or was unable to retrieve a new token. If a new device tries to get a token on a contract where no token is available or activation end date is reached, the device switches off contract | Sigfox Cloud | time, severity, sourceId, sourceType, eventType, deviceTypeId, groupId, deviceMessageTime, deviceShortCause, deviceCause, deviceInfo, networkOperatorId, businessOperatorId, contractId, subscriptionState, contractIds, expectedSubscriptionDurationEndTime, expectedTokenEndTime | |
A major gap in the sequence number is observed. | Sigfox Cloud | time, severity, sourceId, sourceType, eventType, deviceTypeId, groupId, deviceExpectedSeqnumber, deviceMessageSeqnumber, deviceInfo, deviceMessageTime | |
A device has been added to a device type associated with this contract. | Sigfox Cloud | time, severity, sourceId, sourceType, eventType, deviceTypeId, groupId, deviceInfo, businessOperatorId, contractId, contractIds, subscriptionState | |
A device has sent its first test message. | Sigfox Cloud | time, severity, sourceId, sourceType, eventType, deviceTypeId, groupId, deviceInfo, deviceMessageTime, networkOperatorId, businessOperatorId, contractId, subscriptionState | |
A device has been activated. | Sigfox Cloud | time, severity, sourceId, sourceType, eventType, deviceTypeId, groupId, deviceInfo, deviceMessageTime, networkOperatorId, businessOperatorId, contractId, subscriptionState | |
A device's subscription duration has been prolonged on the ongoing contract. | Sigfox Cloud | time, severity, sourceId, sourceType, eventType, deviceTypeId, groupId, deviceInfo, deviceMessageTime, networkOperatorId, businessOperatorId, contractId, previousContractId, subscriptionState | |
A device subscription is manually put on hold. | Backend GUI "Suspend" feature | time, severity, sourceId, sourceType, eventType, deviceTypeId, groupId, deviceInfo, previousContractId, userId, businessOperatorId, contractId, subscriptionState | |
A device subscription was on hold and is manually resumed. | Backend GUI "Resume" feature | time, severity, sourceId, sourceType, eventType, deviceTypeId, groupId, deviceInfo, userId, businessOperatorId, contractId, subscriptionState | |
The replace feature has been used, this event regards the target device. | Backend GUI "Replace" feature | time, severity, sourceId, sourceType, eventType, deviceTypeId, groupId, deviceInfo, deviceSourceId, deviceDestinationId, contractId, subscriptionState | |
There is an issue on the device side that may be due to a wrong configuration, memory leakage or other. Please contact your modem provider. | Sigfox Cloud | time, severity, sourceId, sourceType, eventType, deviceTypeId, groupId, deviceMessageTime, deviceInfo, networkOperatorId, businessOperatorId, contractId, subscriptionState | |
A device is transferred between two device types | Backend GUI "Transfer" feature | time, severity, sourceId, sourceType, eventType, previousDeviceTypeId, deviceTypeId, groupId, deviceInfo, contractId, contractIds, subscriptionState | |
The replace feature has been used, this event regards the origin device. | Backend GUI "Replace" feature | time, severity, sourceId, sourceType, eventType, deviceTypeId, groupId, deviceInfo, deviceSourceId, deviceDestinationId, contractId, subscriptionState | |
Receive first repeated message | A repeater has sent its first message | Sigfox Cloud | time, severity, sourceId, sourceType, eventType, deviceTypeId, groupId, deviceInfo, deviceMessageTime, networkOperatorId, businessOperatorId, contractId, subscriptionState |
A device has been transferred between two device types associated with different contracts from the same order. | Backend GUI "Transfer" feature | time, severity, sourceId, sourceType, eventType, previousContractId, contractId, previousDeviceTypeId, deviceTypeId, groupId, tokenState | |
A device is transferred between two device types associated with different contracts from different orders. | Backend GUI "Transfer" feature | time, severity, sourceId, sourceType, eventType, previousContractId, contractId, previousDeviceTypeId, deviceTypeId, groupId, tokenState | |
A device token exits the off-contract status. | Backend GUI "Restart" feature | time, severity, sourceId, sourceType, eventType, deviceTypeId, groupId, deviceInfo, userId, businessOperatorId, contractId, subscriptionState | |
A device exceeds the number of uplink messages in a single day (UTC based) | Sigfox Cloud | time, severity, sourceId, sourceType, eventType, deviceMessageTime, contractId, businessOperatorId, deviceTypeId, groupId, subscriptionState | |
| Contract switch | A device has switched to another contract while renewing its subscription | Sigfox Cloud | time, severity, sourceId, sourceType, eventType, deviceTypeId, groupId, deviceInfo, deviceMessageTime, networkOperatorId, businessOperatorId, contractId, previousContractId, subscriptionState |
